Product & Services
Information Communication Technology
Energy Storage
Abheka and NetID have formed a joint venture that merges their expertise and resources. This collaboration aims to enhance their market presence by leveraging their combined strengths. The venture will focus on delivering advanced ICT solutions and services, capitalizing on Abheka’s strategic vision and NetID’s extensive industry experience. Together, they will offer a comprehensive, high-quality service that exceeds customer expectations and fosters innovation, inclusion, and strong relationships across their network.
NetID is a professional services organization with a seven-year track record of delivering solutions across both the public and private sectors in South Africa. Established in 2016, NetID was created to address market gaps with a focus on ICT Project Management, Telecommunications, Cloud Solutions, Radio Communications, Unified Communications, Fibre-Optic Infrastructure, and Network Engineering and Monitoring.
Previously known as XIG Technologies until 2024, NetID was founded by Nkosinathi Nkosi, an ICT expert with 23 years of experience and a background in managing projects valued over R300 million. Nkosi is also a Professional Member of Project Management South Africa (PMSA).
NetID holds a Section 22 license from the Independent Communications Authority of South Africa (ICASA) as a Tetra and Radio Frequency Spectrum operator and dealer. The company is ISO 27001:2013 certified, demonstrating a rigorous commitment to information security through its Information Security Management System (ISMS).
Dedicated to exceptional service, NetID prioritizes strong, longterm relationships with clients, offering comprehensive support and maintenance throughout all project phases.
It is no doubt that the IT industry is dynamic and to do business one has to offer clients a complete solution. Whatever the challenges, our Technologies will provide a strong system foundation tailor made for your company’s success. Our Technologies’ approach is one of a long-term partnership with clients. The company always works side-by-side with clients during the entire technology through to implementation and support.
Our SOC services are ongoing monitoring and analysis of activities in networks, servers, endpoints, databases, applications, websites, and other IT systems, looking for anomalous activity that could be indicative of a Cyber Security incident or compromise. Our SOC as a service (SOCaaS) enables our clients a cloud-based subscription model for managed threat detection and response that includes best-in-class SOC solutions and capabilities to help fill in gaps on existing security teams. SOCaaS or Managed SOC is a cost effective way to protect your company from cyber threats within your infrastructure and meet compliance.
FIBRE MAINTENANCE SERVICES
Our maintenance programs range from preventative maintenance to periodic networking sweeping and testing.
In addition to providing quality and appropriate solutions to different Industry Sectors, our Technologies delivers cutting edge maintenance services to all customers. Fully trained installation and servicing teams are deployed countrywide together with necessary resources to complete any task.
PREVENTATIVE MAINTENANCE
As part of our maintenance recommendations we suggest having a full-time team in the area assessing and working on the following to prevent any major network issues:
Regular quality audits, checking that all slack is managed on cables, all dome joints are up and all slack boxes are closed.
6 monthly fibre tests to ensure that the fibres are clean and not compromised.
Updating as-built as needed.
Attending to issues before they are logged.
Recording network health every time the team can.
Sending monthly reports on the status of the network.
REACTIVE SERVICE
Our Technologies has an in house civil team equipped to rectify an aerial network issue including planting poles, stringing fibre, trenching and reinstating any surface including tar. Reactive maintenance requires the reaction team to be ready for any situation this includes holding material required to rectify the issue. We will have every core fibre, every size dome joint, dead ends hooks and poles in stock at all times.
ENVIRONMENTAL MAINTENANCE
We aim to ensure that the environment is not damaged nor is the network damaged by the environment. Environmental maintenance is very important to ensure that the network and the environmental impact is managed on a regular basis.
Regular environmental maintenance means overgrown trees surrounding cables are trimmed back, and slack bins are checked as birds commonly try nesting here. We aim to have the nest relocated before it is completed.
Beehives have to be spotted and removed before they are formed, if not professionals need to be called in to relocate the bees.
By having a permanent team on-site monitoring our networks the best maintenance service possible can be offered to our clients.
We provides the connectivity basis for any infrastructure to operate on. In conjunction with the products and solutions, we have a superior delivery capability from a resource perspective. This area also offers much specialised consulting services with regard to troubleshooting, network redesign and protocol analyses. This strategy has won numerous deployment contracts on behalf of other service providers and integration companies.
To facilitate the seamless delivery of product and services a simple customer engagement model was devised – this model follows a full circle encompassing sales, business development, business and technology consulting, product development, support and maintenance – with the customer as the focal point throughout the cycle. Project management methodology used, ensures a professional and structured end-to-end delivery of services.